Hero Outbound

Outbound Calling Solution Designed to Meet All Your Sales Needs

These features will enable your agents to be more effective on the phone – so they can sell more and service better.

Hero Outbound
Intelligent Dialers
Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers.
Dynamic Agent Desktop
Greet prospects by name and dive right into the call without wasting time on preliminaries.
Dashboard & Statistics
Access a real-time representation of your business' call statistics.
Real-time Management
Monitor the pulse of your call center to judge agent performance and quality. This can be utilized to maximize profitability and efficiency.
Agent Organization
Ensure that the right agents with the right skills sets are staffed at the right time.
Data Compliance
Manage risk with compliance and cybersecurity rooted in identity and access management.
Return Call Manager (Inbound)
Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call
Appointment Setting
Book meetings with sales prospects in a streamlined and efficient process and integrate them directly in your preferred calendar system.
Triggers & Automation
Automate your processes using triggers. Use these to integrate to external systems or automate your lead workflows.
Advanced Lead Management
Manage the strategy for contacting your leads in detail to increase your sales performance.