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Vores historie

HeroBase History

Vores historie

Hos HeroBase har vi en ambition om at skabe et frirum for vores Heroes. Hos os kan de være sikre på altid at finde støtte og opbakning.

Vi vil være det sted, de kan finde værktøjerne til at være ekstraordinære.

Vores historie

HeroBase History

Vores virksomhed

HeroBase A/S går tilbage til begyndelsen af Actimizer A/S i 2006 og IvoCall i 2007. I 2016 fusionerede de to virksomheder, og hermed blev den førende leverandør af Outbound Call Center Software i Nordeuropa født.

Siden da er HeroBase kun blevet større. I begyndelsen af 2018 opkøbte vi CampaignOne, som siden er blevet til vores Hero Flows løsning, og senere det år introducerede vi også Hero Payments. Som et led i vores plan om at blive størst i hele Europa, ekspanderede vi i 2019 til både det finske og det svenske marked.

Vores Heroes er nu til stede i fem lande, og vi ser frem til at udvide og vokse endnu mere.

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  • jun 2006

    Actimizer A/S

    Actimizer A/S

    juni 18, 2006
  • jan 2007

    IvoCall A/S

    IvoCall A/S

    januar 18, 2007
  • jul 2016

    Birth of HeroBase A/S

    Birth of HeroBase A/S

    juli 18, 2016
  • jan 2018

    CampaignOne ApS Acquisition

    CampaignOne ApS Acquisition

    januar 1, 2018
  • okt 2018

    Introduction of Hero Payments

    Introduction of Hero Payments

    oktober 5, 2018

    HeroBase just got Stronger, Bigger, and Better

    With Hero Payments, it’s easy for you to accept payments from your customers, donors, members, and others via credit cards, MobilePay, and various national payment solutions. You avoid a lot of programming work and the very high-security requirements imposed by national and international standards. Instead, Hero Payments takes care of all that for you!

    With Hero Payments, you can diminish the number of cancellations and oversights when exchanging payment interactions with your customers.

    Call agents speaking to possible customers within Hero Outbound, can simply send a payment request and witness the acceptance of the customer in real-time.

    Whether your customers are donating to charity or buying subscriptions, now you can be assured that their payment has been handled fast, transparent, and accurate, according to all rules and regulations.

    Furthermore, we can announce that with Hero Payments we can offer you a collection of payment solutions with which we can cater to any of your demands.

    • Mobilepay
    • Dankort
    • Dankort App'en
    • Betalingsservice
    • Betalingsservice abonnement
    • Credit card direct

    Hero Payments supports all the current payment cards used in Denmark, for example. VISA, MasterCard, and Dankort.

  • mar 2019

    All Os Finland Oy Acquisition

    All Os Finland Oy Acquisition

    marts 29, 2019
  • jun 2019

    Dialing Sweden AB Acquisition

    Dialing Sweden AB Acquisition

    juni 11, 2019
  • jan 2020

    Introduction of Hero Word AI

    Introduction of Hero Word AI

    januar 18, 2020

    AI, Analytics, and Automation with Hero Word AI

    In partnership with Mirsk, HeroBase is excited to bring to you the future in contact center software solutions…Hero Word AI

    With Hero Word AI, automatically convert telephone, email, and SMS conversations into a searchable and analytical database that can be used to optimize your sales and customer service and create better-targeted communication to your selected markets.

    Hero Word AI leverages both Artificial Intelligence (AI) and Machine Learning (ML) to create better customer experiences and automate more interactions. This not only saves you time, but the system is constantly learning in order to generate useful insights into your business practices.

    BENEFITS:

    • Automatically analyze calls to identify agent training and coaching opportunities
    • Reduce customer churn by identifying ‘at-risk’ customers so agents can take proactive action to retain them
    • Reduce average talk time
    • Save hours by automating quality control
    • Raise sales rates of your agents

    There are numerous ways to configure Hero Word AI to benefit your business and transform your sales strategy.

    Contact us today and learn how Hero Word AI can improve customer experiences and provide insights on how to improve your contact center’s effectiveness and productivity.

Vores historie

Values - website

Vores brand

Hos HeroBase A/S designer vi løsninger, der kan hjælpe virksomheder og deres ansatte med at vokse. I løbet af vores 13 år som leverandør af outbound call center-løsninger, har vi opnået en enorm respekt for vores brugere.

Med hjerte og sjæl... vi dedikerer os til at hjælpe dem, der hver dag har brug for at komme i kontakt med andre: salgsagenter, fundraisere, markedsundersøgere, mødebookere, forretningsudviklere og mange andre.

De er de virkelige Heroes. De er de ekstraordinære mennesker, der får mennesker, virksomheder og samfund til at trives.

De er vores Heroes!

Values - website