Last updated: June 3, 2019
What Are Cookies
Cookies are small file sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third party to recognize you and make your next visit easier and the Service more useful to you.
The Cookies We Set
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network. For these to work the following social media sites, Facebook, Twitter and LinkedIn, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
What Do We Do With Your Information?
You may use our website without providing any personal data about you. In this case, we will collect metadata that result from your use of our website, including referral page, data and time of access, data volume transmitted, the status of transmission, type of web browser, IP-address, operating system and interface, language and version of the browser software. Your IP-address is processed to enable your access to our website, and the other metadata mentioned above is processed for purposes of obtaining information that helps us learn about your browser and operating system, and to help us analyse how the site is used.
In addition to metadata collected automatically, we also collect certain personal data directly from you when you provide information on our website voluntarily, for instance, by requesting a HeroBase A/S demo, submitting a support request or by subscribing for a free trial. In such cases, you are asked to provide basic information about you, such as name, phone number and email address.
We may send you emails about new products and other updates only with your permission. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If you change your mind later, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting our Compliance Officer.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
We have taken appropriate technical and organizational measures to protect the security of your personal data and to ensure that your choices for its intended use are honoured. We protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction by appropriate technical measures such as firewalls. Personal data is stored in password-controlled servers with limited access granted only to such persons whose work requires the processing or personal data and thus are granted access to the personal data.
How Long Will We Keep Your Personal Data
The retention time of the collected personal data is subject to the legal basis and processing purpose for which the data were collected. All collected personal data will be retained at least for the period for which the legal basis for the processing of personal data applies.
Questions And Contact Information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information on the processing of your personal data, you may contact our Compliance Officer.
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